Vidicode Fax Server PRI Technical Information download pdf (Page 92)

Manual Voice Server Espero © Vidicode 2009

Even when you do not have software that allows you to analyse the call

data, leave Call Statistics on, because the information will thus be

available later on, should you decide to buy the software.

11.2 How to work with call statistics?

The instruction to analyse data is part of the manual of the Call Recorder

and Voice Server Access System for the PC.

In Appendix A

Appendix AAppendix A

Appendix A you will find some examples of the use of Call Statistics.

1 2 ... 87 88 89 90 91 92 93 94 95 96 97 ... 149 150

1 Introduction 13
1.2 Basic functions 14
1.3 Network 15
1.4 Search voice mail 16
2 Installation 17
2.2.1 On the desktop model 18
2.2.2 On the 19” model 18
2.4 Connect the network 25
2.5 Disconnecting ISDN 25
3.1 ISDN procedures 27
3.2 Operation basics 28
Settings 30
Save changes? 30
YES NO CANCEL 30
4.1 Opening the System menu 31
4.2 Call Attendant 31
4.3 User Greetings 32
4.4 Call Statistics 32
4.5 Answering time 32
4.6 No Answer Timeout 33
4.9 Stand Alone Mode 34
4.10 Connection 35
4.11 Total lines 35
4.12 Number list 35
4.13 Number filter 36
4.14 Replacement 37
4.15 Notification 37
Action: Off 38
Dialling: Off 39
4.18 Compression 41
4.19 CryptoCard 41
4.20 CD Copy 42
4.21 CD Copy time 42
CD Copy time: 00:00 43
4.25 Set the Clock 44
4.26 Set the Language 45
5.1 Network active 46
5.2 FTP active 47
5.3 FTP user 47
5.4 FTP password 48
5.5 FTP server port 48
5.6 DHCP server 49
5.7 IP address 49
Gateway: »00.000.000.000 50
5.10 IP name 51
5.11 E-mail 51
5.12 Reply address 52
5.13 SMTP server IP address 52
5.14 SMTP-server port 53
5.15 Domain name 53
5.16 DNS server 54
5.17 NTP server 55
5.18 NTP port 55
5.19 GMT correction 56
5.20 UDP address 56
5.21 UDP port 57
5.22 Telnet 57
5.23 Service timer 58
5.24 Monitor active 58
6 The Call Attendant 61
6.2 Record a voice menu 62
For accounts, Press 3 63
Welcome to MyCompany 63
For sales, Press 1 63
6.6 Some advice 69
“For sales, press 1” 70
“Press 1 for sales” 70
OK [450] CANCEL 77
8 Voice Mail 81
8.2.1 Voice Mail to E-mail 82
8.4 User Voice Mail 85
] CHANGE STOP 87
10 System messages 89
12 Call Recording 93
13 User commands 95
STOP 97
START STOP 98
CANCEL 98
STOP 99
NO 99
BACK 99
NO 100
START STOP 100
Update finished 101
STOP 101
STOP 103
16 Acknowledgements 105
16.3 Liability 106
18.1 Making recordings 109
18.5 Recording information 117
18.6 Copy recordings to CD 118
18.7 Line status 119
18.8 Monitoring 120
Recording 00:04:36 122
Lines busy = 1 122
Numberlist 123
123
ATTEND E-MAIL BLACK STOP 123
18.13 The Fax list 125
18.14 The E-mail list 125
E-maillist – 1/200 126
9573784 126
NEXT NEW DELETE STOP 126
20.1 Install the software 133
20.2 Start 133
20.3 View recordings on CD 134
20.5 Recycle bin 136
20.6 Export recordings 137
20.8 Search recordings 138
20.9 Software Settings 139
21.1.1 Playing recordings 142
21.1.2 Queries 142
21.1.3 Call statistics 142
21.1.4 Fax viewing 143
23 Index 147
Glossary 150
GlossaryGlossary 150

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